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Services · Loss Prevention Monitoring

Loss Prevention Monitoring

Pro-grade, AI-assisted surveillance with human analysts so you cut shrink, catch incidents faster, and keep every location accountable.

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Overview

Our process is simple and secure: first we collect your DVR/NVR “camera handles” (logins) and connect every stream through the correct viewing app. Next, we set up Slack channels per store/region and add the responsible managers. From there, our analysts guided by AI cues monitor feeds in real time, extract theft/suspicious clips with timestamps, and post them straight into the right Slack channel with a brief summary and recommended action. You get verified evidence fast and can act immediately without adding headcount.

Live monitoring workspace

How It Works — Step by Step

1

Camera Access


We securely collect your DVR/NVR/app logins (“camera handles”), plus the list of locations, camera names/zones and operating hours. Credentials are stored in an encrypted vault and used only by our monitoring team.

2

Install & Connect the App


We install the correct viewing app (e.g., Cortex etc.), link every stream, and test uptime, timestamps and recording quality so that every clip is usable as evidence.

3

Set Up Slack Channels & Access


We create Slack channels per store or region (e.g., #loss-7300, #loss-2346) and add the respective managers/owners. We configure quiet hours, escalation rules and a bot pipeline for automatic incident delivery.

4

Live Monitoring & Incident Delivery


Our analysts actively review feeds, pull theft/suspicious cases, cut clips or screenshots with timestamps, and post them into the right Slack group with a concise summary and recommended action. Urgent items are escalated immediately; weekly rollups cover all cases.

What You Get

Real-time, verified alertsActionable notifications, not noise validated by analysts before they hit your inbox.
Incident clips & evidenceShort, timestamped video segments attached to each alert for quick decisions.
Trend & shrink analyticsLocation/shift trends, category breakdowns, and week-over-week changes.
Secure & compliantHardened, encrypted connections and strict access control across your org.

Ready to stop losses and hold teams accountable without adding headcount?

See how VBO’s AI + analyst model plugs into your stores in days, not weeks.

Request a Demo